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All sales are final policy — once customers make a purchase, they will not be able to return that item for a replacement or cash refund. Exceptions: Item has not been opened and is immediately Refused at delivery or item has been damaged by the United States Post (USPS) Office delivery process. A photo must be taken and sent via email to email@example.com and a claim submitted to USPS. The addressee must turn the materials over to a post office for inspection, retention, and disposition in accordance with the claim’s decision. No cash refund policy — no monetary refunds will be given, though alternative refunds may be offered, such as store credit or exchanges.